PRIVACY POLICY
Sentered, LLC
Sentered Living™ | Fix The Fire™
SenteredLiving.com | FixTheFire.com | Sentered.space
Effective Date: March 18, 2026
Last Updated: March 18, 2026
Section 1: Introduction & Overview
Sentered, LLC ("Company," "we," "us," or "our") is the parent legal entity behind three consumer and business-facing brands. We respect the privacy concerns of all users across our websites and services. This Privacy Policy explains what information is gathered and how it may be used.
This policy applies to all websites, subdomains, landing pages, funnels, and services operated by Sentered, LLC, including:
SenteredLiving.com — Sentered Living™ online community, coaching programs, and consumer marketing
FixTheFire.com — Fix The Fire™ service package funnels and consumer offers (coming soon)
Sentered.space — Parent entity B2B services and communications
Please also review our Terms of Use at SenteredLiving.com, which also govern your use of our Sites.
By using any of our Sites, you accept the policies and restrictions set forth in this Privacy Policy. If you do not agree with this policy, please do not use our Sites.
Brand Overview: The following table summarizes our brands, their domains, and their purpose:
Brand
Domain
Purpose
Sentered, LLC
Sentered.space
Parent legal entity — B2B services & communications
Sentered Living™
SenteredLiving.com
Online community, coaching programs & consumer marketing
Fix The Fire™
FixTheFire.com (coming soon)
Service package funnels & consumer offers
Section 2: Information We Collect
As a general policy, no personally identifiable information is automatically collected from your visit to our Sites. However, certain non-personal information is recorded by the standard operation of our internet servers and third-party tools, as described below.
A. Personal Information
We may collect the following personally identifiable information ("PII") when you voluntarily provide it through our forms, registrations, purchases, or other interactions:
Full name (first and last)
Email address
Phone number
Physical / mailing address
Company name (if applicable)
Payment information — processed securely by Stripe; we do not store full card details
Account login credentials (for membership and portal access)
Health-related information voluntarily shared during coaching consultations (see Section 10)
Any other information you voluntarily submit to us
B. Non-Personal Information (Automatically Collected)
When you visit our Sites, certain non-personal information is automatically recorded:
IP address
Browser type and version
Operating system and device type
Pages visited and time spent on each page
Referring URL (where you came from before visiting our Sites)
Approximate geographic location (derived from IP address)
Session data and clickstream behavior within our funnels and landing pages
Section 3: How We Collect Information
A. Forms & Opt-Ins
We collect personal information through opt-in forms, landing pages, contact forms, lead magnets, registration forms, checkout pages, appointment booking forms, and other interactive features across our Sites. Our consumer-facing Sites (SenteredLiving.com and FixTheFire.com) are built and operated using GoHighLevel (GHL), a marketing and CRM platform. GHL automatically captures form submission data, page visit history, and device/browser information when you interact with our Sites.
B. Automatic Data Collection
Our Sites use cookies, pixels, and other tracking technologies to automatically collect non-personal information as described in Section 9. This occurs whether or not you submit any form.
C. Chat Features
Our Sites may include a live chat widget or chatbot. Any information you provide through these chat features is collected and stored in accordance with this Privacy Policy.
D. Phone & Email Communications
When you call, email, or text us, we may retain records of that communication for service and quality purposes.
Section 4: How We Use Your Information
We use the information we collect for the following purposes:
To deliver the services, programs, and products you have requested
To send appointment reminders, booking confirmations, and service notifications
To send marketing and promotional communications (with your consent)
To send SMS/text messages with your explicit opt-in consent — see Section 8
To process payments and fulfill orders
To provide and manage access to membership areas and online programs
To respond to inquiries, questions, and support requests
To personalize your experience on our Sites
To improve our products, services, and website content
To run advertising campaigns, including remarketing and retargeting ads
To comply with legal obligations
To detect, prevent, and address fraud or technical issues
Information submitted will be used by the Company only as necessary for our legitimate business interests. The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties.
The Company may disclose user information when necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with the Company’s rights or property, other users of the Sites, or anyone else that could be harmed by such activities.
Section 5: Third-Party Service Providers
We work with the following third-party service providers who may have access to your personal information as necessary to provide their services. Each provider is subject to its own privacy policy.
A. GoHighLevel (CRM & Marketing Platform)
We use GoHighLevel (GHL) as our primary CRM, marketing automation platform, and funnel builder for SenteredLiving.com and FixTheFire.com. GHL processes contact information, form submissions, email and SMS communications, page visit history, and appointment data. Privacy Policy: https://www.gohighlevel.com/privacy-policy
B. Stripe (Payment Processing)
We use Stripe to process payments securely. Payment information is transmitted directly to Stripe and we do not store full credit card numbers. Privacy Policy: https://stripe.com/privacy
C. Google Analytics
We use Google Analytics to analyze how visitors interact with our Sites. Opt-out: https://tools.google.com/dlpage/gaoptout. Privacy Policy: https://policies.google.com/privacy
D. Facebook / Meta Pixel
We use the Facebook/Meta Pixel to measure advertising effectiveness, build ad audiences, and retarget visitors. To opt out: https://www.facebook.com/ads/preferences or https://www.aboutads.info/choices. Privacy Policy: https://www.facebook.com/policy.php
E. Zoom (Webinar Platform)
We use Zoom for webinars and online meetings. If you register for or attend a Zoom event, Zoom may collect your name, email, and participation data. Privacy Policy: https://explore.zoom.us/en/privacy
F. Substack (Newsletter Platform)
We use Substack for newsletter publishing and distribution. Subscribers are subject to Substack’s Privacy Policy: https://substack.com/privacy
G. Additional Analytics & Tracking Tools
We may use additional analytics tools from time to time. This policy will be updated as new services are added.
H. Business & Promotional Partners
The Company may share personal information with business and promotional partners to further our legitimate business interests. Personally identifiable information is never sold or leased to any third party. To opt out, contact us at [email protected].
I. Links to External Sites
The Company is not responsible for the content or practices of third-party websites linked from our Sites. You should refer to each website’s respective privacy policy before disclosing any information.
Section 6: Payment Processing
We accept payments through Stripe. When you complete a purchase:
Your payment information is transmitted directly to Stripe using SSL encryption
The Company does not store credit card information except as necessary to complete a specific transaction and/or billing arrangement, or as otherwise authorized by you
All payment data is handled in accordance with PCI DSS standards through Stripe
Stripe Privacy Policy: https://stripe.com/privacy
Section 7: Email Communications
We send marketing emails and other communications to subscribers and customers. By providing your email address through our forms, you consent to receive email communications from us. All marketing emails include an unsubscribe link.
You may opt out of receiving future emails at any time by:
Clicking the “Unsubscribe” link in any email we send
Emailing us at [email protected]
Contacting us via [email protected]
If you are unsuccessful in completing unsubscribe instructions, please email us at [email protected], including a copy of the undesired email, and state that you wish to be removed from the mailing list.
Please note that even if you unsubscribe from marketing communications, you may still receive transactional emails such as booking confirmations, order receipts, and service-related notifications.
Section 8: Text Messaging / SMS Policy
✅ A2P/10DLC Compliance Notice: This section contains all required language for A2P (Application-to-Person) SMS registration compliance. Reviewers look for the bold terms below.
Consent to Receive Text Messages
We may send text messages (SMS) to the phone number you provide only if you have given explicit consent through our website forms or by texting to join. By providing your phone number and checking the SMS consent checkbox on any of our forms, you expressly consent to receive text messages from Sentered, LLC / Sentered Living™ / Fix The Fire™.
Types of Messages
Messages may include:
Appointment reminders and scheduling confirmations
Order and shipping notifications
Marketing and promotional messages
Service notifications and program updates
Two-factor authentication messages
Message Frequency
Message frequency varies based on your activity and engagement with our services.
Rates
Message & data rates may apply. Please check with your mobile carrier for details.
How to Opt Out
You may opt out of receiving text messages at any time by:
Replying STOP to any message you receive from us
Texting HELP to (943) 249-7808 for assistance
Emailing us at [email protected]
Calling or texting (943) 249-7808
Upon receipt of your STOP request, we will send you one final text message confirming that you have been unsubscribed. You will not receive any further SMS messages unless you re-initiate contact or opt back in.
Third-Party Data Sharing — Critical A2P Disclosure
We do not share your mobile opt-in data or consent with third parties for marketing purposes.
Opt-in data and consent for text messaging will not be shared with any third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Section 9: Cookies and Tracking Technologies
What Are Cookies?
Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record-keeping purposes. Cookies make using our Sites easier by saving your session information and preferences. These cookies are restricted for use only on our Sites and do not transfer any personal information to any unauthorized third party.
Types of Cookies We Use
Strictly Necessary Cookies: Required for the website to function properly. These cannot be disabled.
Performance Cookies: Collect information about how visitors use the Sites (e.g., Google Analytics).
Functional Cookies: Remember your preferences and settings across visits.
Advertising / Targeting Cookies: Used for remarketing and ad targeting (e.g., Facebook/Meta Pixel).
Tracking Technologies We Use
Google Analytics — Tracks site traffic, user behavior, and performance metrics.
Facebook / Meta Pixel — Enables ad retargeting and audience building for Facebook and Instagram advertising.
GoHighLevel Tracking — Session cookies and page-visit tracking within our funnels and landing pages.
Additional analytics tools may be used from time to time; this policy will be updated accordingly.
Managing Cookies
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies, some parts of our Sites may not function properly.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature. Our Sites do not currently respond to DNT signals. However, you may use the opt-out tools listed above to limit certain tracking.
Section 10: Health Information Disclaimer
Sentered, LLC and Sentered Living™ provide natural health coaching and consulting services. We are not a licensed medical provider, and the information and services provided on our Sites are for educational and wellness coaching purposes only. Nothing on our Sites constitutes medical advice, diagnosis, or treatment.
If you voluntarily share health-related information during a coaching consultation, intake form, or other interaction, that information is used solely to provide our coaching services and is treated with the same care and confidentiality as other personal information under this Privacy Policy.
We do not share health-related information you provide with third parties for marketing purposes. We may share anonymized, aggregated wellness data for the purpose of improving our programs and services.
If you have specific medical concerns, please consult a licensed healthcare professional.
Section 11: User Accounts & Membership Areas
We offer membership areas, client portals, and online programs through GoHighLevel’s membership platform and Substack. When you create an account:
You are responsible for maintaining the confidentiality of your account credentials
You agree not to share your login information with others
You are responsible for all activity under your account
You should notify us immediately of any unauthorized use of your account
We reserve the right to terminate accounts that violate our Terms of Use.
Section 12: Bulletin Boards and Chat Areas
Guests of the Sites are solely responsible for the content of messages they post on the Company’s forums, chat rooms, and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, email address, phone number) in public areas, that information can be collected and used by others and may result in unsolicited messages. Please take care when using these features.
Section 13: Data Security
Security for all personally identifiable information is extremely important to us. We implement appropriate technical and organizational measures to protect your information, including:
SSL/TLS encryption for all data transmission
Secure third-party processors (Stripe, GoHighLevel) with industry-standard security protocols
Restricted access to personal information by authorized personnel only
Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting such information, you accept that you do so at your own risk.
Section 14: Children’s Privacy / Policy for Children
Children Age 13 and Under
The Company recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 13 or younger has signed up on any of our Sites or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
The Company encourages parents to go online with their kids:
Teach kids never to give personal information, unless supervised by a parent or responsible adult.
Know the sites your kids are visiting and which sites are appropriate.
Look for website privacy policies. Know how your child’s information is treated.
Check out the FTC’s site for more tips on protecting children’s privacy online.
Children Ages 13–18
Children between the ages of 13 and 18 must receive permission from a parent or legal guardian to access our websites. The Service is not directed at, and does not knowingly acquire or receive personal information from, children under the age of 18. If we learn that any user is under the age of 18, we will take appropriate steps to delete that individual’s personal information and restrict future access. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 18 without prior verifiable parental consent.
Section 15: Your Rights & Choices
You always have the option of removing your name from any email or SMS list in order to discontinue any such future communications. You have the following rights with respect to your personal information:
Access: Request a copy of the personal information we hold about you.
Correction / Rectification: Request that we correct inaccurate information.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: Opt out of receiving marketing emails or text messages at any time.
Data Portability: Request your data in a portable format where applicable.
To exercise any of these rights, please contact us:
Email: [email protected]
Contact Form: [email protected]
Phone: (943) 249-7808
Mailing Address: 1870 The Exchange SE Ste 220, #PMB 263271, Atlanta, GA 30339-2171
B2B / Business Inquiries: [email protected]
We will respond to your request within 30 days. We may ask you to verify your identity before fulfilling your request.
Section 16: Your California Privacy Rights (CCPA)
If you are a California resident, California law provides you with the following rights:
The right to know what personal information we have collected, used, disclosed, and sold about you. Email [email protected] to submit a request.
The right to request deletion of any personal information we have collected. Email [email protected] to submit a deletion request.
The right to opt-out of the sale of your personal information — however, Sentered, LLC does not sell personal information (and has not done so for the 12-month period prior to the effective date of this Privacy Policy).
You may also request information about our disclosure of personal information to third parties for their direct marketing purposes. Contact us via the methods in Section 24. Please allow up to 30 days for us to process your request. You may submit such a request once (1) per year.
When you exercise these rights, we will verify your identity by asking you to log in to your account if you have one, or by requesting information such as your email address or the date of your last purchase from us. Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.
Section 17: Right to Removal of Posted Information — California Minors
If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted information that you publicly post on the Site. To request removal, contact us via [email protected]. Upon receiving such a request, we will make sure that the information is not publicly available on the Site, but the information may not be completely or comprehensively removed from our systems and databases.
Section 18: GDPR Rights (EU, EEA & UK Visitors)
If you are a resident of the European Union, European Economic Area, or United Kingdom, you have the following data protection rights:
Right to access — Request copies of your personal data.
Right to rectification — Request correction of inaccurate or incomplete information.
Right to erasure — Request deletion of your personal data, under certain conditions.
Right to restrict processing — Request that we restrict processing of your data, under certain conditions.
Right to object to processing — Object to our processing of your personal data, under certain conditions.
Right to data portability — Request transfer of your data to another organization or directly to you.
Our lawful bases for processing your personal data include:
Consent — for marketing communications and SMS messages
Performance of a contract — to deliver services you have purchased
Legitimate interests — for analytics, fraud prevention, and business operations
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.
Cookie Consent (EU / EEA / UK Visitors)
If you are visiting from the EU, EEA, or UK, non-essential cookies (analytics, advertising) require your consent under GDPR. We recommend implementing a cookie consent banner. Popular tools include CookieYes (cookieyes.com), Termly (termly.io), and OneTrust (onetrust.com).
Section 19: Visitors Residing Outside the United States
Our Sites are intended for use by residents of the United States. If you are visiting from outside the United States, you understand and agree that your personal information may be transferred to, stored, and processed in the United States or other countries. The data protection laws of the United States may not be as comprehensive as those in your country. By using our Sites and/or providing personal information to us, you consent to the transfer of your information to the United States as described in this Privacy Policy.
Residents of countries outside of the United States, including the European Union and United Kingdom, may have additional rights including the right to access, rectification, and deletion. Please direct such requests to us as described in Section 24.
Section 20: Canadian Anti-Spam Law (CASL)
CASL applies to commercial electronic messages (CEMs) of all types (i.e., email, texts, sound, voice or image messages) meant to encourage participation in a commercial activity. Its key feature requires organizations that send CEMs within, from, or to Canada to receive consent from the consumer before sending messages. Consent can be obtained either explicitly or implicitly. Examples of explicit consent include but are not limited to signing up for our mailing list online, entering sweepstakes and contests, and information requests made via one of our online services.
If you are on our commercial electronic messages mailing list, you may unsubscribe at any time. Unsubscribe instructions are included with each of our emails. If you choose to unsubscribe, your address will be removed in no more than 10 business days.
Section 21: Malware / Spyware / Viruses
Neither the Company nor our Sites knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Section 22: Changes to This Policy & Your Acceptance of These Terms
By using our Sites, you accept the policies and restrictions set forth in this Privacy Policy. This Online Privacy Policy may be revised from time to time by updating this posting. We will update the “Last Updated” date at the top of this page when changes are made. Continued use of our Sites following the posting of changes constitutes your acceptance of those changes. You are bound by any such revisions and should periodically review this page.
Section 23: Choice / Opt-Out
You always have the option of removing your name from any email or SMS list in order to discontinue future communications. If you are unsuccessful in completing the unsubscribe instructions in any communication, please email us at [email protected], including a copy of the undesired message, and state that you wish to be removed from the mailing list.
Section 24: Contact Information
If you have any complaints, concerns, or questions about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us using any of the methods below.
Company: Sentered, LLC
Brands: Sentered Living™ | Fix The Fire™
Primary Website: SenteredLiving.com
Privacy Policy URL: SenteredLiving.com/privacy
Consumer/Contact Email: [email protected]
Support Email: [email protected]
B2B / Business Inquiries: [email protected]
Phone / SMS: (943) 249-7808
Mailing Address: 1870 The Exchange SE Ste 220, #PMB 263271, Atlanta, GA 30339-2171
Information provided by you via general email inquiries is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.
© 2026 Sentered, LLC. All Rights Reserved.
Sentered Living™ and Fix The Fire™ are Brands of Sentered, LLC.